Terms & Conditions

Welcome to Veena Enterprises. By using our website and placing an order, you agree to these Terms & Conditions. Please read them carefully.

1. About Us

Veena Enterprises sells stationery, toys, educational, and related products online and offline from Aurangabad, Bihar, India.

2. Eligibility

You must be at least 18 years old (or use the site under parental/guardian supervision) to create an account and place orders.

3. Products & Pricing

• Product images are illustrative; slight variations in color/packaging may occur.
• Prices are in Indian Rupees (₹) and may include applicable taxes as shown at checkout.
• We may update prices, offers, and stock without prior notice.
• We reserve the right to cancel orders with incorrect pricing due to technical errors.

4. Orders & Payments

• An order is confirmed after successful payment (online) or COD acceptance.
• Accepted methods include Razorpay (UPI/cards/net banking) and Cash on Delivery where available.
• Coupon codes are subject to terms shown at checkout (min order, usage limits, validity).

5. Shipping, Returns & Privacy

Orders are also governed by our Shipping Policy, Return & Refund Policy, and Privacy Policy.

6. User Accounts

You are responsible for keeping your login details secure and for all activity under your account. Please notify us of any unauthorized use.

7. Intellectual Property

Website content, logos, images, and branding belong to Veena Enterprises or respective owners. You may not copy or reuse them without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Veena Enterprises is not liable for indirect or consequential losses arising from use of the website or delays beyond our control. Our liability for any order is limited to the amount paid for that order.

9. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Aurangabad, Bihar.

10. Contact

Veena Enterprises
Shahpur Akhara, Aurangabad, Bihar
Nawadih Road, Gola Bazaar, Aurangabad, Bihar
Phone / WhatsApp: +91 6186 358 699
Email: info@veenaenterprises.com